MIND´s PhonEX-ONE Telecom Expense Management certified for Cisco Unified Communication Manager
Date: Mon, 02/01/2010 - 14:56
MIND CTI Ltd., a leading global provider of enterprise call accounting and telecom management solutions, announced that PhonEX-ONE is the first billing and call accounting certified product that conforms to Cisco's latest release of Cisco Unified Communication Manager. MIND also announced a strategic win of its PhonEX-ONE Telecom Expense Management (TEM) with a major financial institution in the UK. Monica Eisinger, MIND’s CEO commented: “The financial sector is an important market for our enterprise solutions and we believe that this win, which follows multiple deployments with financial institutions, is an important step towards reaching a leading position in this market segment.”
Winning new business in this field is driven by the acceptance of IP switches and the seamless integration of our product with new equipment and technologies. The PhonEX-ONE solution is the first billing and call accounting product that has official certification for Cisco Unified Communication Manager 6.1 and has passed the Interoperability Verification Testing (IVT) that took place in February 2008. We have already successfully implemented this solution together with CISCO CUCM version 6 at customer sites.
PhonEX-ONE enables one Unified and User Centric internal communication management solution for all communication technologies: traditional telephony, IP telephony, mobile and data. Its scalable architecture is designed to support millions of calls per day and an unlimited number of sites, hierarchies and extensions for which management and audit information is accessed from anywhere over the web, supporting multi-currency and multilingual interfaces and reports. The solution enables drill-down capabilities to view reports on descending hierarchy levels down to the single user details with just a click of the mouse. PhonEX-ONE includes fraud detection and real-time alarm modules and it is secured to enable each user to access authorized information only according to user passwords and SSL (secured socket layer) encryption.