Slow recovery and future challenges for the european mobile industry

The european mobile industry is on the road to recovery from the economic downturn. Innovation and collaboration are crucial, paving the way for future industry developments. According to Frost & Sullivan, the Growth Partnership Company, the next mobile experience responds to customers' needs by offering not only communication but also a combination of entertainment, convergence, communication and applications in vertical markets


Mobile operators stand to gain little from the unified communications revolution

By any measure, the number of enterprise wireless UC connections will skyrocket by 2014, but few mobile operators are in a position to compete to UC-enable mobile devices

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The cost of LTE demands innovation

Statistics show LTE migration could cost mobile operators up to US$1.78 billion in CAPEX expenditure alone in the first year more

Survey underscores economic impact of the customer experience across all channels of communication

Businesses in Australia, New Zealand, and India lose a combined USD$5.6 billion in revenue due to inability to meet customer expectations more
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Competition or cooperation: The question of network sharing

With the current economic climate taking its toll around the world, mobile network operators are considering new tactics to improve customer service and reduce churn while also lowering costs. One idea that has struck a chord with operators worldwide is network sharing, which sees competing operators partnering to lower their expenditure on network infrastructure

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Mobile operators turn to direct top-up to counter declining prepaid ARPU

Independent research shows operators are keen to drive direct top-up to improve performance metrics, reduce costs and accelerate mobile payment take up more
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As customer satisfaction with feature-rich smartphones increases, satisfaction with traditional mobile phones remains steady

J.D. Power and Associates reports: Apple ranks highest among smartphone consumers, while LG ranks highest among traditional mobile phone consumers

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